Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Ziolla Designs! The terms “we”, “us” and “our” refer to Ziolla Designs. Ziolla Designs operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience. Ziolla Designs is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy : https://ziolladesigns.com/policies/refund-policy. If you do not agree, you should not use our Services.
Nothing in these Terms affects your statutory rights as a consumer.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.
To use our Services or place an order, you may be required to provide information such as your email address, billing, payment, and shipping details. You confirm that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity carried out under your account. Accounts may not be transferred or assigned to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.
We do not guarantee that the appearance of products will exactly match what you see on your screen.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until payment has been processed and confirmation has been issued.
Please review your order carefully before submitting. We may not be able to cancel or amend orders once they are accepted.
If an order is cancelled or amended by us, we will attempt to notify you using the contact details provided at checkout.
Your purchases are subject to return or refund solely in accordance with our Refund Policy [LINK].
Orders are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price shown at the time the order is placed.
Prices do not include delivery charges, customs duties, or import taxes unless explicitly stated.
You agree to provide accurate and up-to-date payment and billing information and authorise us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Risk passes to you once the goods have been delivered to the address provided at checkout.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, designs, and layouts, is owned by Ziolla Designs or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorised use of the content is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available”. We are not responsible for these tools and provide no warranties in relation to them. Use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Ziolla Designs is powered by Shopify. All purchases are made directly with Ziolla Designs. Shopify is not responsible for any aspect of transactions between you and Ziolla Designs.
SECTION 10 – PRIVACY POLICY
Your personal data is handled in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy. Please review these for further information.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us for any purpose, including marketing, without compensation.
You confirm that any feedback you provide does not infringe the rights of third parties.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services or violate any laws, infringe intellectual property rights, transmit malicious code, or engage in harmful or abusive behaviour.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, to the fullest extent permitted by law.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Ziolla Designs shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
This does not exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Ziolla Designs against claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Ziolla Designs regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Ziolla Designs
Email: ziolladesigns@gmail.com