- 5 stars: 2 (67%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 1 (33%)
- 1 star: 0 (0%)
Absolutely stunning earrings and excellent quality and detail. Very fast delivery with beautiful hand written thank you. Recommend this designer highly x
Beautiful design, but the hypoallergenic claim is unfortunately misleading. I bought these specifically because they were advertised as hypoallergenic, only to experience significant irritation and bleeding at my ear piercings. To make matters worse, I reached out to the brand by email and received no response whatsoever. I’ll be returning to sterling silver and titanium - a real shame, as the earrings themselves look lovely.
Hi Tanya! Thank you for your feedback. I’m genuinely sorry to hear you experienced irritation while wearing the earrings.
All Ziolla Designs earrings are made using hypoallergenic, nickel free stainless steel components, which are widely used for sensitive ears. However, sensitivities can still vary from person to person, particularly if piercings are healing, irritated, or react to specific metals beyond nickel. While reactions are rare, unfortunately no material can guarantee compatibility for every individual.
I’m also sorry to hear you did not receive a response to your email. I always aim to reply to customer enquiries, so I will look into what may have happened there. I will check the inbox again and discuss a solution for you.
I genuinely appreciate you taking the time to share your experience, and I’m glad to hear you still found the design beautiful, even if the earrings were not suitable for you personally.